🎗️5. Design for safety

Different online service types. The particular risks and issues of each.

Thinking about specific services

Chapter 4 (Apply principles) introduced common principles and universal issues. This chapter outlines the risks and considerations for specific types of online service.

Use your risk assessment process to document and mitigate these risks, then decide which you are willing to accept in order to offer an accessible, useful and impactful service to your users.

Types of service

🖥️Video-based services💬Messaging-based services🤖Live chat and chatbot services👍🏼 Online groups and forums🎓6. Educate everyone